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Accessibility


Accessibility signs/icons

Signs you are likely to encounter in East Riding leisure centres are depicted and described below.

Accessibility signs/icons used in leisure centre

Icon

Description

Changing places icon

The Changing Places campaign provides toilets with enough room and the right equipment, including a height adjustable changing bench and a hoist.

Disabled parking

This icon indicates that we have disabled parking bays available at our facility.

disability_icon_3.gif

Other accessible/adapted toilet and changing facilities are available for use.

Accessible routes

Areas and facilities which are not on one level can be accessed by a lift.

Guide dog

Assistance dogs are welcome.

Large print

Leaflets, on request, will be provided in braille, audio or large print format.

Hearing loop

A hearing induction loop is available at reception and in our conference meeting room.

Disabled icon

 

Our facilities are suitable for customers with limited mobility and wheelchair users.

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Language and alternative formats

We want to make our services accessible to everyone. We understand English is not everyone’s first language so we try to provide a range of interpreting and translation facilities to meet your needs.

Leaflets, on request, will be provided in Braille, audio or large print format – please ask at Reception.

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Information on services in British Sign Language (BSL)

A video link is available in Windows Media Player format and shows our services so that deaf and hearing impaired residents can access our services. Please see the video below.

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Positive about disabled people

At East Riding Leisure we pride ourselves on providing a top class leisure experience to all, both online and in person. With this in mind we have various facilities and services in place for users with disabilities, to ensure they receive the same level of enjoyment from our facilities as everybody else.

There are many facilities available throughout the whole of the building, as well as some more specific to certain activities. If you feel that you will need assistance on your visit to the leisure complex, we will only be too happy to help. Please call Reception prior to your visit to make arrangements for someone to meet you on arrival.

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Parking for blue badge holders

The leisure centre has free parking on site and there are 3 disabled parking bays. Please ensure you display your blue badge.

There is a sloped access from the car park up to the main entrance.  For customers with limited mobility a drop off and pick up service outside the main entrance can be made available by prior arrangement, or alternatively wheelchair assistance from the parking bays. Please contact reception for further details.

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Main entrance and reception

There are automatic  opening doors at the main entrance and the pool changing rooms. The reception desk is low level. Seating is available in the reception area.

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Carers

Carers are admitted free if they are helping a disabled person take part in an activity.

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Assistance dogs

Assistance dogs are welcome; please notify Reception prior to arrival where possible. A dog drinking station is available on request.

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Customers with limited mobility and wheelchair users

Pavilion Leisure Centre has facilites on 3 levels with 2 internal ramps on the ground floor.

Alift is available to the first floor located in the reception area.

The pool, sports hall, sauna and squash spectator viewing area are all located on the ground floor.

The Tone Zone fitness gym, pool and sports hall viewing area's, cafeteria, conference meeting rooms and crèche are located on the first floor.

The squash courts, spinning studio and sunbeds are located on the lower ground floor and access is by stairs. Alternative levet access to the lower gound floor can be made available from outside by prior arrangement. Please contact reception for further details.

There is no need to book for swimming, but we do recommend if you require help in and out of the pool to ring ahead of your visit. A pool hoist is available and assistance in and out of the pool is available if required.

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Hearing loop

A hearing induction loop is available at reception and in the main function room.

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Other changing/toilet facilities

There is one accessible / adapted changing and toilet facility in the poolside changing area, and adapted toilet facilities in reception and on the first floor adjacent to the cafe. Emergency call systems are available in adapted toilets.

There are accessible showers for customers with disabilities. A wheelchair is also available.

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Facilities for customers with very young children

Five family changing cubicles with baby changing facilities are available in our pool changing rooms.

Pavilion Leisure centre also operates a crèche facility on Monday, Tuesday and Wednesday 9.30am - 11.25am.

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