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Accessibility

Updated 21/12/2023

This accessibility statement applies to www.eastridingleisure.co.uk, which is operated by East Riding of Yorkshire Council.

We are working to make content on this website easy for everyone to find, read and understand, and to make it compatible with assistive technologies which are developed in line with accessibility standards.

Accessible features on this website

There are a number of customisable options available on your web browser and the device that you are using that can help you to use this website, and other websites, more effectively.

We have put accessibility features in place so you can:

  • change colours, contrast levels and fonts using your browser or other tools
  • zoom in up to 300% without the text spilling off the screen
  • use 'skip links' to navigate to menu and content
  • navigate the website using just a keyboard, including contact forms
  • use speech recognition software to navigate most of the site
  • listen to most of the website using a screen reader, including the most recent versions of JAWS, NVDA and VoiceOver.

The AbilityNet website has advice on making your device easier to use if you have a disability.

Website content

We will aim to meet accessibility standards with any new PDFs or Word documents we publish.

We aim to use plain English through our website to make our content as simple as possible to understand.

The latest Silktide report shows this website has a reading age of 11 and a half years old.

What we’re doing to improve accessibility

We will:

  • be working with document processing teams to produce accessible document formats to allow accessible PDF publication, where necessary
  • continue to work, where possible, with third-party suppliers to improve non-accessible systems that we link to or integrate with
  • continue to test regularly with Silktide accessibility checker.

Preparation of this accessibility statement

This statement was prepared on 21 December 2023. It was last reviewed on 21 December 2023.

This website was last tested on 21 December 2023. The test was carried out by East Riding of Yorkshire Council's digital services team.

Testing was carried out using Silktide accessibility checker, testing all pages and functionality.

Technical information about this website's accessibility

East Riding of Yorkshire Council is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

The latest manual Silktide report, run on 21 December 2023, stated this website had achieved:

  • Level A: 99.4% compliance
  • Level AA: 85.3% compliance
  • Level AAA: 82.3% compliance

With the Web Content Accessibility Guidelines version 2.1 standards. Non-compliances are listed below.

Non-accessible content (non-compliances)

We know some parts of this website are not fully accessible and, are, therefore, ‘non-compliant’:

Sufficient ‘focus’

  • Certain links don’t currently have enough visual focus. We are working to improve this.

Feedback and contact information

We're always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we're not meeting accessibility requirements, please let us know so we can work to fix it:

We'll aim to get back to you within 3 days.

Please note: These contact details are only for website accessibility enquiries about reading the content. Any other feedback or requests regarding East Riding Leisure must use the appropriate contact methods. Incorrect use of the contact method will not receive a reply.

Alternative formats

You can also contact us to request information on any of our websites in a different format, such as accessible PDF, large print, easy read, audio recording or braille:

Complaints process

If you have reported a problem with our website or asked for an alternative format, but you are not happy with our response, you can get in touch to register your difficulty. This helps us improve our processes:

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the 'accessibility regulations').

If you're not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

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