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Beverley Bridlington Driffield Francis Scaife Goole Haltemprice Hornsea South Cave South Holderness Withernsea

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Policies

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General Information

Lockers are operated by a £1 coin (returnable). Please remember to bring a towel

Some sites operate a no shoes in the changing areas. If this is the case then please ask at reception for over shoes if required (a small charge may be asked for).

Please remember to bring a drinks bottle if you are using the gym. We do provide water fountains in the gym, but ask customers to bring a bottle.

Most sites operate with Cafes and/or vending machines. Please check the web site for further information. Members get a 10% discount from selected meals.

If your child is on swimming lessons it would be beneficial for them to wear goggles. These can be purchased from reception

Class booking and admission guidelines

Members

BOOKINGS

Bookings can be taken 4 days in advance for online bookings.

Reserve List

East Riding leisure does not operate with a reserve list for classes. It is the customer's responsibility to check for availability.

ATTENDANCE

To ensure attendance is logged all participants must visit reception to pay or swipe your card.

CANCELLATIONS

In the event you cannot make your booking, we require a minimum of 2 hours' notice for an exercise class. Failure to cancel in this timeframe will result loss of payment. All customers are encouraged to cancel the class if they cannot make the session. Online cancellations for members can be done online, non-members must contact reception to cancel.

All users are encouraged to turn up on time for a safe and effective workout. You may be turned away of you turn up late and cannot warm up.

Most classes (with the exception of those which use weights) are suitable for 14 years upwards. This is at the discretion of the fitness coach.

Non - members

BOOKINGS

Bookings can be taken 3 days in advance for online bookings

Reserve List

East Riding leisure does not operate with a reserve list for classes. It is the customer's responsibility to check for availability.

ATTENDANCE

To ensure attendance is logged all participants must visit reception to pay or swipe your card.

CANCELLATIONS

In the event you cannot make your booking, we require a minimum of 2 hours' notice for an exercise class. Failure to cancel in this timeframe will result loss of payment. All customers are encouraged to cancel the class if they cannot make the session. Online cancellations for members can be done online, non-members must contact reception to cancel.

All users are encouraged to turn up on time for a safe and effective workout. You may be turned away of you turn up late and cannot warm up.

Most classes (with the exception of those which use weights) are suitable for 14 years upwards. This is at the discretion of the fitness coach.

Sports Hall Cancellation Policy

To cancel a casual booking in the sports hall please contact reception with details of the booking you wish to cancel. If cancelled with less than 4 hours' notice no credit will be given. Any booking cancelled with more than 4 hours' notice will be given a full credit.

Car Parking

For all the information regarding parking please click here

Child Swimming Admissions Policy

The purpose of the Child Admission Policy is to help safeguard that group of pool users who are historically most at risk of drowning in swimming pools. In the majority of drowning of children in swimming pools, the absence of parental attention has been found to be a key factor.

All children under the age of 8 must be supervised throughout their visit to the pool by an adult in the water with them.* An adult is a responsible person aged 16 years or older.

In the main pool, an adult can only supervise 1 child under the age of 4, or 2 children aged between 4 and 7 years old.

In a learner pool, 1 adult can supervise up to 2 children under the age of 8 at any one time (only applicable at sites which have learner pools).

Gym Admissions Policy

Customers need to be 16 or older and have completed a gym induction before they can use the tone zone unsupervised.

Juniors (14 - 16 year olds) can use the tone zone during junior sessions or at other times when accompanied by an adult.

All tone zone customers are issued with a swipe card after completing their induction. This card must be presented at reception to gain admission and admission is at the discretion of the centre management if a card can not be produced.

All gym users must have a photograph taken to ensure that the card holder is entitled to use the facilities.

Breastfeeding Policy

The East Riding Leisure Unit acknowledges and supports the rights of women to breastfeed their children in all public areas of their premises. If the mother is happy to feed her baby in a public area, then she should be made to feel comfortable to continue. If the mother wishes to feed her baby in private, our staff should be knowledgeable and advise her of the facilities available.

Photography Policy

Customers wishing to take photographs at leisure centres in the East Riding must gain permission by contacting the reception desk prior to photographs being taken, a written application will also need to be completed in advance.

GDPR Policy

Information on what data protection means to you, how the council complies with the law and what to do if your unhappy or something goes wrong.

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