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Beverley Bridlington Driffield Francis Scaife Goole Haltemprice Hornsea South Cave South Holderness Withernsea

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What to expect at our centres following Stage 3 of the road map

In line with the expected relaxation of the rules governing the operation of leisure facilities in the government roadmap. From 17th May 2021 the following changes will come into operation at our facilities;

  • Changes to the operation of one way systems within some centres, moving to a keep to the left or the right system.
  • The reintroduction of indoor group exercise classes.
  • The reintroduction of indoor group sports and activities for adults.
  • The reintroduction of Badminton and Squash bookings.
  • The reopening of indoor cafes.

Please be aware that for site specific reasons not all of the above changes can be implemented immediately at all of our facilities, please check with your individual centre for further details. Our priority is to protect the health and well-being of customers and staff.

All previous guidance regarding the operation of our facilities remains in place, this includes;

  • All activities should be pre-booked and paid for in advance.
  • Social distancing requirements within the centre.
  • The wearing of face masks within the centre.
  • Not attending the centre if you feel unwell or have signs or symptoms of COVID 19.
  • Providing your contact details to support Track and Trace requirements.
  • Attending "activity ready" and minimising any personal belongings you bring with you.

In the Gym

  • Changing rooms and showers will not be available to gym or exercise class customers.
  • Please attend already changed and bring a bottle of water with you as water dispensers will be turned off.
  • Please Do Not bring a gym towel with you.
  • The gym will be set out differently with some equipment not being available to maintain social distancing requirements.
  • Customers MUST follow the social distancing instructions provided.
  • Customers MUST sanitise the piece of equipment they are using before and after use.
  • The maximum amount of time on some popular pieces of equipment, such as treadmills, maybe limited.
  • Please be aware that failure to follow the cleaning and social distancing requirements within the gym will result in customers being asked to leave the premises.
Gym Timetable

In the Class Studio

  • Changing rooms and showers will not be available to gym or exercise class customers.
  • Please attend already changed and bring a bottle of water with you as water dispensers will be turned off.
  • Please Do Not bring a gym towel with you.
  • If you require a floor mat to exercise on please bring your own with you.
  • Customers MUST follow the social distancing instructions provided.
  • Customers MUST sanitise the piece of equipment they are using before and after use.
  • At the end of your class please follow the directions given by your instructor.
Classes

In the Swimming Pool

  • Pre-booked swimming only
  • Changing rooms will have a limited number of cubicles and lockers available to maintain social distancing.
  • Shower and toilet provision will be limited but please shower and visit the toilet before using the swimming pool.
  • On pool side, a member of staff will be available to explain the use of the pool and the social distancing rules covering the session.
  • Adult lane swimming - correct lane to swim in, direction to swim, spacing between swimmers and how to access and exit the pool.
    • Family only sessions - area of the swimming pool allocated, pool rules and how to access and exit the pool.
    • Casual swimming sessions - social distancing requirements, pool rules and how to access and exit the pool.
    • Aquatic exercise classes - location, spacing between participants and how to get in and out of the pool.
  • At the end of the session please leave the pool, change and leave the changing rooms by the route directed.
  • Hairdryers and vanity units will not be available, showering after swimming should be limited to a quick rinse away of pool water only.
  • Currently slides are only available on a weekend or school holidays during casual swims at Bridlington and Goole.
  • Currently no spectators permitted except for children swimming lessons
Swimming Timetable

In the Sports Hall

  • Badminton bookings are limited to players from two households or the rule of 6. Please maintain social distancing with other players not from your household or group.
  • If you are attending an activity organised by a club or group please follow the return to play guidance your club or group has prepared as part of their safe system of work.

FAQ's

Why are some activities not restarted yet?

We are following the government roadmap and guidance from the national governing bodies of sport whenever possible. Unfortunately capacity restrictions, social distancing requirements and other restrictions make it difficult to reopen some areas of our facilities before 21st June.

Which centre cafes will be reopening?

The cafes at Bridlington and Hornsea are already open for a take away service only. From 17th May indoor cafe services will be available at our centres in Beverley, Bridlington, Haltemprice and Hornsea.

Why are the cafes not open in Goole and Withernsea?

Unfortunately the location of the cafe at Goole upstairs in the centre of the building makes it difficult for us to open under current restrictions. The cafe in Withernsea faces similar restrictions with the pool there being closed currently for refurbishment. We would expect both facilities to reopen after 21st June.

When will the sauna and steam rooms at the centres be open?

We've considered the operating restrictions that are currently in place for these facilities and, given their size and the restrictions in place, we are unable to open them currently. We would expect these facilities to be able to reopen after 21st June.

Will the squash courts be open?

Squash courts will reopen at centres from 17th May unless they are being used for the delivery of Lateral Flow Testing facilities at the centre, please check with the individual centre for further information.

Where squash courts are available up to 6 people or 2 households can play, please refer to the England Squash website for further guidance on game play alterations.

Why do I have to book my activity?

We are still asking customer to book in advance for sessions because we are still having to operate our facilities at a much reduced capacity and need to be able to control the number of people attending.

We are also required to collect information on who is using our centres to meet our obligations under track and trace legislation.

When will the flumes at Bridlington, Goole and Withernsea be open?

The flumes will be open on weekends only at both Bridlington and Goole will be open during weekend and school holiday (31 May - 4 June) casual swim times. The current guidance on social distancing and reducing pool capacities means that to open the flumes we would have to reduce the operation of other areas of the pool.

The flume slide at Withernsea is currently being refurbished as part of the swimming pool refurbishment and will reopen in mid-June.

Does the chlorine in the swimming pool water kill the virus?

There is an understanding that this is correct. Social distancing measures still need to be put in place within swimming pools which limit the number of swimmers and the types of sessions we can offer.

I feel uncomfortable about centres moving away from having a one way system in place?

Just as supermarkets have we have carefully reviewed our systems and where the design of centres allows we will be introducing a keep Left or keep Right policy in corridors or shared spaces.

If an individual customer feels uncomfortable following this guidance, especially when it comes to leaving a building, please speak to a member of staff and they will be happy to allow you to leave by the nearest available exit.

Am I able to use the cafe after finishing my activity without leaving the centre?

Yes, depending on which centre you are using, please follow the directional signs to the cafe.

How will you keep the facilities clean whilst you are still open?

Areas of the centre will be closed periodically between sessions to allow for cleaning to take place. Regular cleaning of touch points will take place and we ask all customers to follow the hygiene instructions in each area they visit.

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